How to make a Claim

If you have been involved in an incident, you will need to report this to your insurer directly.

0345 608 0230

0800 923 4200

* standard local charges could apply on these numbers

Helpful tips if you’re in an accident

Your JURNYmeter can help

If you get into an accident the data from your JURNYmeter could help. It is equipped with technology that may allow us to detect the severity of an impact. This information could be requested by your insurer to help support your claim. Some of the information your JURNYmeter may be able to provide:

  • Time and place of the incident
  • Force of impact
  • Direction of travel
  • Speed of the vehicle before and after the impact.

What you need to do

  • Get the name, contact details and insurance details of other drivers involved
  • Record the registration number of all other vehicles involved
  • Take photographs of the scene
  • Get witnesses (take their name, address and contact number)
  • Document all damage and injuries
  • If the police are at the scene, get the police station address and reference number
  • Call your insurer